Structured vehicle intake
Ask consistent questions about the vehicle, symptoms, recent work and driving conditions.
AUTO REPAIR CUSTOMER INTAKE
Understand the vehicle before it reaches the workshop.
Collect the symptoms, vehicle details and photos your team needs, then offer an inspection or service time when the next step is clear.
Free to start No credit card Publish in minutes
Customer view
Northside AutoVehicle inspection request
SELECTED SERVICEDiagnostic inspection
45 minAVAILABLE TIMETomorrow, 10:30 AM
TEAM MEMBERNext available
DETAILS TO PREPARE Vehicle profile Symptoms Warning lights
One new request sent to your Inbox
Vehicle-specific intake Optional inspection booking Photos attached Shared workshop Inbox
BETTER INFORMATION AT DROP-OFF
Stop diagnosing a vague message thread.
A message saying ‘the car makes a noise’ is not enough to prepare. A generic booking secures time but may not capture the context needed to assign the right inspection.
Common problems this flow replaces
- Missing make, model, year or mileage
- Symptoms described differently to every team member
- Photos and warning-light details lost in chat
- Customers booking the wrong type or length of appointment
Route the right next step
Use a quote or diagnostic request when the job needs review; use booking for clearly defined services.
Real inspection availability
Offer valid times based on service duration, workshop hours, breaks and existing appointments.
One workshop request
Keep customer contact, vehicle answers, uploaded images and appointment context together.
ONE CUSTOMER JOURNEY
From first question to confirmed appointment.
Customers complete one clear flow. Your team receives one organized request.
Identify the vehicle
The customer shares vehicle and mileage details in a consistent format.
Describe the concern
Symptoms, warning lights, timing and photos give the workshop useful context.
Choose the next step
Defined services can offer a time; uncertain work can remain a review or quote request.
Review and respond
The team sees the complete request in Inbox and follows up on WhatsApp when clarification is needed.
BUILT AROUND YOUR SERVICES
Use it for the appointments you already offer.
Start with one service, then create a customer path for every service that needs different questions or availability.
Create your first flow- Diagnostic inspection requests
- Routine service booking
- Oil changes and tyre fitting
- Bodywork and paint enquiries
- Pre-purchase inspections
- Fleet maintenance requests
AFTER THEY SUBMIT
Every detail stays attached to the customer request.
No copying answers between tools. Review intake details, booking time and contact information together, then continue on WhatsApp when it makes sense.
Inbox
New requestAK
New Diagnostic inspectionCustomer details + appointment
NowSTATUSNew
APPOINTMENTTomorrow · 10:30 AM
DETAILS4 answers collected
COMMON QUESTIONS
Know what customers will experience.
Can customers describe a vehicle problem before booking?+
Yes. Ask for the make, model, year, mileage, warning lights, symptoms, when the issue occurs and supporting photos before the workshop reviews the request.
Can I separate quote requests from bookable services?+
Yes. Use a detailed form for work that needs diagnosis or an estimate, and a booking page for defined services such as inspections, oil changes or tyre fitting.
Does SlotForm diagnose faults or calculate repair estimates?+
No. SlotForm collects and organizes customer-supplied information. Your workshop remains responsible for inspection, diagnosis, pricing and approval.
Can appointment details and vehicle information stay together?+
Yes. When intake and booking are used in the same customer journey, the submitted vehicle context and appointment arrive as one organized request.
START FREE
Make the next customer request easier.
Build a branded intake and booking flow for your business. No credit card required.
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