BOOKINGS TEMPLATE

Vehicle Service Request Form

Free vehicle service request form template for auto repair shops. Collect make, model, registration, mileage, symptoms and drop-off preference before the visit.

  • 8 questions · 5 required
  • About 2 min to complete
  • Free to use
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No credit card · Edit every question
THIS TEMPLATE IS IDEAL FOR

Independent garages and auto repair workshops

Tyre, brake and air-conditioning specialists

Mobile mechanics planning visits

WHAT IS INCLUDED

Questions in this vehicle service request form

Start with a complete structure, then change the wording and choices to fit your business.

01

Your nameRequired

The name attached to the request.

Short text
02

WhatsApp numberRequired

Where your team replies on WhatsApp.

Phone
03

Make, model and yearRequired

Short text
04

Registration numberRequired

Short text
05

Current mileage

Number
06

What do you need?Required

Diagnostic inspection · Routine service · Brakes · Tyres · Air conditioning · Other
Single choice
07

Describe the problem

What happens, when it happens and any warning lights.

Long text
08

Will you wait or drop off?

Wait · Drop off · Need collection
Single choice
GET MORE FROM IT

Tips for a form customers finish

Identify the vehicle first

Make, model, year and registration let you check parts before the car arrives.

Describe symptoms clearly

Ask when the problem happens and which warning lights are on.

Plan the bay

Knowing whether the customer waits or drops off helps you schedule the workshop.

HOW TO USE IT

From template to published form

Every response is saved in your Inbox before the customer continues on WhatsApp with their answers prepared.

  1. 01

    Copy the template and edit the services you offer.

  2. 02

    Add an Appointment block for inspections with fixed durations.

  3. 03

    Review the vehicle details and quote or book on WhatsApp.

COMMON QUESTIONS

Before you use this template

Can customers book an inspection?+

Yes. Add an Appointment block connected to your inspection service.

Can I send a quote first?+

Yes. Use the form on its own, review the request and quote on WhatsApp.

Can customers share photos of damage?+

They can send photos in WhatsApp after submitting the form.

RELATED TEMPLATES

Other useful starting points

BookingsWhatsApp Booking Form

Real available times with the intake details the appointment needs.

View template QuotesWhatsApp Quote Request Form

Scope, location, timing and budget before you prepare a price.

View template FeedbackCustomer Feedback Form

Ratings, comments and recommendations after a purchase or visit.

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Make this template yours.

Start free, edit the questions and publish when the flow fits your business.

Use this template