Most WhatsApp enquiries start with the same back-and-forth: what do you need, when, where and for how many? SlotForm moves those questions into a short branded form so the conversation starts with everything your team needs to reply.
What a WhatsApp form does
A WhatsApp form is a web form that collects structured answers and then opens WhatsApp with those answers prepared as a message. The customer reviews the message and taps Send, so the conversation stays personal and nothing is sent without their action.
SlotForm saves every response in your Inbox before the WhatsApp handoff, so you never lose a request when a chat gets busy. Read the full guide to what a WhatsApp form is.
Forms for enquiries, quotes and orders
Use a quote request form to collect scope, location, timing and budget before you price a job. Use a WhatsApp order form for products, quantities, options and delivery details.
Required fields, conditional questions and sections keep each form short for the customer while still giving your team complete context.
Appointments go on your booking page
When a customer wants a time slot, send them to your online booking page instead. Available times respect service duration, working hours, team schedules, buffers, breaks, time off and existing appointments.
Every booking waits for approval, so your team can accept, decline or reschedule before an appointment is confirmed.
One Inbox for every request
Form responses and bookings land in one Inbox. Open the full answer set, change the status, add private notes and assign the request to a teammate so nothing is answered twice or forgotten.
Not sure which you need? Compare online forms and booking software.
Share your form anywhere customers find you
- A direct link in your WhatsApp Business profile, catalogue or status
- A QR code on menus, flyers, vehicles and shop counters
- A responsive embed or floating widget on your website
- Links in Instagram, Facebook and Google Business Profile
Frequently asked questions
Is SlotForm free to use?
Yes. Free includes your booking page with 25 bookings a month, plus 2 WhatsApp forms with 100 responses a month, with no credit card required.
Do my customers need an account or app?
No. Customers open your form or booking link in their browser, complete it and continue in WhatsApp if they choose to.
Is SlotForm the same as WhatsApp Flows?
No. SlotForm forms are web forms that open WhatsApp after submission. WhatsApp Flows are native screens inside WhatsApp that require the WhatsApp Business Platform. The SlotForm guide to WhatsApp forms vs WhatsApp Flows explains the difference.